Organic Social Media Sources- Data Type & Schedule

Noa Amirav Fatal
Noa Amirav Fatal
  • Updated

Zencity helps you view data from multiple data sources. Below is a table listing the various data sources, the type of data we can include, and the schedule on which it is updated. 
Note that an owned account is an account managed by your organization. Features that are unique to owned accounts require that account to be connected to the dashboard

 

Network  Data type Requirements  Schedule
Facebook Public pages- posts and reels    Every 3 hours
Public pages (unowned)- comments on posts and reels  

Comments for a post that was imported:

* First 24 hours- every 12 hours;

* 24 - 72 hours: every 24 hours

Mentions of owned accounts by public pages (posts or comments) Connecting the owned page to the dashboard Realtime
Posts and comments on owned accounts Connecting the owned page to the dashboard Realtime
Instagram

Owned profiles- posts and reels 

Requires a Business account

Connecting the owned account to the dashboard

Realtime

Owned profiles- comments on posts and reels

Connecting the owned page to the dashboard

Realtime
Mentions by a public profile (posts or comments)

 

Connecting the owned page to the dashboard

Realtime
Instagram Hashtags

Existing IG account connected to the dashboard

 Every 3 hours
Twitter Any specific twitter handle- posts (tweets), mentions

 

Realtime
Any specific twitter handle- comments on posts (tweets)

 

Every 90 minutes

Any Twitter post by keyword

 

Realtime
Linkedin Owned company pages- Posts by other pages

Connecting the owned page to the dashboard

 
Owned company page- comments on posts

Connecting the owned page to the dashboard

Comments for a post that was imported:

* First 24 hours- every 12 hours;

* 24 - 72 hours: every 24 hours

Nextdoor Posts from agency accounts users

Connecting the user ND agency account to the dashboard

Every 3 hours
Comments on posts from agency account users

Connecting the user ND agency account to the dashboard

Comments for posts are updated every 3 hours, for the 100 most recent posts

Local public posts

At least one ND agency account connected

Every 60 minutes

 
 

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