Commonplace Migration - What's New?

This page provides an overview of some of the exciting new features and improvements the Zencity platform offers.

Many of these improvements were made as a direct result of your feedback, so please sharing it with us.

If you have any further questions, please get in touch with us at support@zencity.io. You can also view other articles relating to the migration here.

Content Page Enhancements

The addition of Home and Hub pages allows for easy creation of organisational and departmental-level pages, allowing residents to view all projects happening in their area or focus on topics they're interested in.
Greater flexibility over where content can be placed - add a timeline to a news update or an document library to a project homepage.
Increased layout flexibility - group content into sections, choose a single or double-column layout, and decide on tabbed or a single-page navigation.
Access to new content block types including profile cards, important dates and a dedicated iFrame block.
Easily translate content into more than 75 languages at no extra cost.

Access to several new question types including image ranking, numerical input, sliding scale and yes/no.
Improvements to many question types, such as:
- Character limits on open text fields.
- The ability to prohibit pasting text into open text fields.
- Limiting the number of options that can be selected under a multiple choice question.
- Visualisation built into the budget question.

Surveys can be restricted so they can only be completed by people with an access code.
Surveys can route people to a ‘disqualified’ end page if they don’t meet the criteria for completing the survey.
Surveys are restricted so that they can only be completed once per person (for more information see our Survey FAQs).
News update sign-up fields can be embedded anywhere within a survey.
Demographic questions are included in the survey, which means they can be utilised in the branching logic - or omitted entirely for surveys that don’t need to collect demographic information at all.
Access to new collaborative activities, including discussion forums and ideas walls.
Live engagements offer a new way to poll residents live during face-to-face meetings or workshops.

Navigational/informational maps are now their own entity - they can be added on any , and don't require the creation of a collaborative map.
Increased flexibility when it comes to map pins:
- Pins are no longer linked to a 'sentiment' question - they can relate to any topic.
- More colours to choose from beyond the standard 'traffic light' scale.
- Custom SVG pins can be uploaded directly, rather than needing to request this from Support.
Maps can be constrained so that pins can only be placed within - or outside of - a specific boundary.
Residents can filter the map to see only pins relating to a specific topic or theme.

Any question can be set to have its responses hidden from public view, meaning you can ask for data like postcodes without worrying about data protection issues.

Exportable and shareable data reports can now be built and customised entirely from within the platform.
Survey responses can be de-duplicated to mitigate the impact of respondents answering the survey more than once.
The 'Pages Completed' chart allows you to identify drop-off points during the survey.

Access to our AI Assistant that you can chat with to interrogate your data and quickly break it down into local government-ready insights and recommendations.
Survey preview links can now be securely shared with external users for pre-launch checks, without the need for them to create a tester account.
Enhanced sharing options - any project, news update or survey can be shared with your audience by email, and QR codes can now be generated from within the platform.