To ensure that your posts are successfully published when posting through Zencity, check out the media requirements for each social media platform. For all posts, you can add the maximum number of images allowed for the platform you chose or one video.
Images
Facebook Pages
- Up to 10 images
- Maximum image size: 10 MB
- Supported formats: JPG, JPEG, PNG and GIF.
- Up to 10 images
- Maximum image size: 8 MB
- Supported formats: JPG, JPEG, PNG, and GIF. Animated GIFs will show as regular images.
- Between 320px and 1440px.
- Up to 9 images
- Maximum image size: 5 MB
- Supported formats: JPG, JPEG, PNG and GIF. Animated GIFs will show as regular images.
- Up to 4 images
- Max image size: 5 MB
- Supported formats: JPG, JPEG, PNG and GIF and WEBP. Animated GIFs will show as regular images.
Nextdoor
- Max image size: 10 MB
Videos
Facebook posts
- Maximum video size: 500 MB
- Supported formats: MP4, MOV, and Quicktime.
- Duration max: 4 hours.
- Landscape aspect ratio is 16:9.
- Portrait aspect ratio is 9:16.
- Video maximum frames: 30fps.
Instagram Posts
- Maximum video size: 100 MB
- Duration max: 60 seconds
- Duration min: 3 seconds.
- Aspect ratio [cols/rows]: 4 / 5 or 0.8 minimum and 16 / 9 or 1.77 maximum
- Frame rate: 23-60 FPS
- Maximum video size: 200 MB
- Supported formats: MP4.
- Duration: 3 seconds minimum and 30 minutes maximum
- Aspect ratio: 1:2.4 and 2.4:1.
- Maximum video size: 500 MB
- Supported formats: MP4 and MOV.
- Duration: 0.5 seconds minimum and 140 seconds maximum.
- Maximum video resolution: 1280x1024 px.
Nextdoor
- Maximum video size: 500 MB
- Files with the following extensions: '.mov', '.avi', '.mpg', '.mpeg', '.mp4', '.m4v'
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