- Only users with ‘Owner’ status are able to change an admin user's role
To create a change to a user's role, the administrative user must:
1. Ensure you are logged in to Zencity Engage
2. Navigate to 'Manage Users' on the Menu
3. You'll arrive on a User listing page. Scroll to the user in
question and click their blue pencil icon in the 'Edit' column
4. Change the email address of the user and select a new role (follow our guide if you need helping choosing)
5. Press the 'Save User' button
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