Changing an Admin User's Role

• Only users with ‘Owner’ status are able to change an admin user's role

To create a change to a user's role, the administrative user must:

1. Ensure you are logged in to Zencity Engage

2. Navigate to 'Manage Users' on the Menu

3. You'll arrive on a User listing page. Scroll to the user in question and click their blue pencil icon in the 'Edit' column

4. Change the email address of the user and select a new role (follow our guide if you need helping choosing)

5. Press the 'Save User' button