Getting Started with Zencity’s Email Editor

Designing emails with Zencity’s drag-and-drop Email Editor is simple, intuitive, and powerful enough to cover all your outreach needs.

With the Email Editor, you can create:

Campaigns: Newsletters or marketing emails sent to a list of subscribers.
Templates: Save designs for future use, including:
- Marketing templates to reflect your brand.
- Transactional templates for automated confirmations and alerts.
- Automation templates for email workflows.

You can choose from three design approaches:

The Email Editor is fully responsive, ensuring your campaigns render correctly on desktop, tablet, and mobile devices.

Create Your Campaign

From the Campaigns page, click Create a Campaign.
Complete the campaign setup sections:
- Title: Internal name for your reports.
- Language: Choose the language for your campaign.
- Recipients: Select a contact list (and segmentation, if available).
- Content: Click Design email to choose or create your template.
- Subject: Add your subject line (aim for fewer than 70 characters for better open rates).
- From: Define sender name and sending address.
Once all sections are complete, you can send immediately or schedule delivery up to 60 days in advance.

When designing your email, you can:

The drag-and-drop editor provides flexible content blocks:

Text: Format content with styles, alignment, margins, and personalization via contact properties.
AI Copy Generator: Available on paid plans, helps create campaign-specific text in your preferred tone and language.
Images & Image Gallery: Upload, reuse from your gallery, or link images. Tools include cropping, scaling, background settings, and ALT text.
Divider: Add styled lines to separate sections.
Button: Customize shape, color, links, padding, and text formatting.
Spacer: Add blank space between sections.
Social Sharing: Add and configure icons with links to your channels.
HTML Block: Insert custom HTML code.
RSS Feed: Import content from your blog or other feeds.
Video: Embed video links with preview images and customizable play buttons.
Countdown Timer: Add real-time timers for events or promotions.
Brand Kit Logo Component: Insert your stored logo with automatic background adaptation.

Emails are structured in sections, each with customizable layouts (1–4 columns).

Add, move, duplicate, or delete sections as needed.
Apply conditional logic (Premium feature) to show content only to specific segments.
Use pre-built sections for consistent, time-saving designs.
Save commonly used sections (headers, footers) to reuse across campaigns.

Saved Sections Gallery: Manage reusable sections across campaigns.
Section Locking (Premium): Restrict editing or deletion of key design elements.
Real-time Collaboration (Premium): Multiple users can work on templates simultaneously, leave comments, and preview updates live.

Header and Footer: Customize branding, unsubscribe links, and addresses.
Preview Text: Add preheader text to increase visibility in inboxes.
Brand Kit: Maintain consistency with stored logos, colors, and fonts.
Global Style Settings: Set default fonts and colors for headers, paragraphs, and links.
Custom Fonts (Paid): Add Google Fonts or hosted fonts with fallback options.
Dark Mode Optimization: Improve rendering for users on dark mode email clients.

Personalize text and subject lines using contact properties. If a field is missing, you can define default values to keep messages natural.

Preview emails across devices.
Send test emails to up to 10 recipients.
Save campaigns as templates for reuse.
Review and Send: Schedule or send immediately after all sections are complete.