Zencity offers a combination of surveys, from recurring performance management surveys to ad-hoc surveys meant to answer specific questions. Each of our solutions is designed by a dedicated team of analysts and researchers to surface, analyze, and deliver the information you need to meet whatever your stated goal is: to evaluate a particular initiative, to assess communication efforts, to measure resident satisfaction over time, and more.
Survey solutions
Community Survey
An ongoing survey intended for local governments to measure resident satisfaction—with the community and with local government-provided services. Read more
Pulse
Brief, ad-hoc surveys that provide local governments with a rapid and cost-effective way to gauge public opinion on issues as broad as vaccine hesitancy to as specific as satisfaction with snow removal services. Read more
Engage Surveys
Two-question, surveys designed by Zencity expert analysts to help local governments quickly answer very specific questions.
Blockwise
An ongoing survey intended to measure a community’s sense of safety and trust in law enforcement agencies and deliver representative results. Read more
Side-by-side comparison
|
Pulse |
Engage Survey |
Community Survey |
Blockwise |
Intent |
Answer timely questions |
Answer timely questions |
Evaluate key metrics |
Evaluate key metrics |
Survey focus |
Topic of choice |
Topic of choice |
Quality of life and services satisfaction |
Safety and trust |
Custom elements |
✅ (all custom questions) |
✅ (all custom questions) |
✅ |
✅ |
Reports |
✅ |
✅ |
✅ |
✅ |
Zencity distribution |
✅ |
- |
✅ |
✅ |
Represent-ative |
✅ |
- |
✅ |
✅ |
Duration (launch to report) |
5-8 weeks |
Flexible |
Ongoing |
Ongoing |
Live results dashboard |
✅ |
✅ |
✅ |
✅ |
Shareable link & QR code |
✅ |
✅ |
✅ |
✅ |
Social media analysis |
✅ |
- |
✅ |
✅ |
Geo breakdown |
✅ |
- |
✅ |
✅ |
To learn more about how they work, read our surveys methodology FAQ.
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