Delete Questions and Content Blocks from Engagement Questionnaires

Shasa McCarogher
Shasa McCarogher
  • Updated

Remove unwanted questions and content blocks from your engagement questionnaire to streamline the respondent experience and focus on your most important data collection goals.

Quick Steps

  1. Navigate to Ask > Surveys > Build select your survey

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  2. Find your engagement questionnaire and click "Edit"
  3. In the Questionnaire Builder, select the question or content block to remove
  4. Click the delete icon (trash can) in the toolbar

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In-Depth Guide

Access the Questionnaire Builder

Start by navigating to the Engage section and locating your engagement questionnaire on the Activities listing screen. Click "Edit" to open the Questionnaire Builder where you can modify and remove questionnaire elements.

Select the Element to Delete

Click on any question or content block within your questionnaire that you want to remove. When selected, a toolbar will appear above the element containing various editing options including the delete function.

Use the Delete Function

In the toolbar that appears above your selected element, locate and click the delete icon (trash can symbol). This action is final. 

Understanding Deletion Behavior

When you delete an element:

  • Permanent removal: The element is completely removed from your questionnaire and cannot be undone
  • Automatic repositioning: Remaining elements automatically move up to fill the gap
  • No impact on other elements: Other questions and content blocks remain unchanged

Common Reasons for Deletion

Questionnaire length optimization: Remove unnecessary questions to reduce completion time and improve response rates.

Content refinement: Delete duplicate or redundant questions discovered during questionnaire review.

Scope adjustments: Remove questions that no longer align with your research objectives or community priorities.

Testing cleanup: Delete experimental questions or content blocks added during the design process.

Deleting Different Element Types

The delete function works consistently across all questionnaire elements:

  • Question types: Single Select, Multiple Select, Text Input, Numeric Input, and all other question formats
  • Content blocks: Text blocks, images, media elements, and informational content
  • Contact fields: Email, phone number, and zip code fields
  • Page elements: Individual elements within multi-element pages

Alternative to Deletion

Before permanently deleting elements, consider an alternative:

  • Reordering: Move less important questions to the end rather than deleting them entirely

Edge Cases and Considerations

Required questions: Deleting required questions may impact your data collection goals. Review whether the question is essential before removal.

Conditional logic dependencies: If other questions depend on the element you're deleting through conditional logic or branching, those relationships will be broken. Review your questionnaire flow after deletion.

No undo function: Deletions cannot be reversed. Double-check that you're removing the correct element before confirming.

Data impact: If you've already collected responses and delete a question, you'll lose that data for future analysis. Consider the timing of deletions in relation to your data collection schedule.

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