Enhance engagement and provide dynamic visual content by adding videos to your engagement questionnaires. Videos serve as powerful content elements that can explain complex concepts, show project presentations, provide virtual tours, or deliver messages from municipal leaders, creating more engaging and informative questionnaires for community communication.
Quick Steps
- Navigate to Ask > Surveys > Build select your survey
- Drag "Video" from the Content sidebar under "MEDIA"
- Drop the video element into your desired position in the questionnaire
- Configure block heading, video URL, and size settings in the modal that opens automatically
- Click "Save" to apply changes and see the in-builder preview
In-Depth Guide
Adding a New Video
Access the Questionnaire Builder Navigate to the Engage section and go to the Activities listing screen. Find your engagement questionnaire and select "Edit" to open the Questionnaire Builder interface.
Add the Video Element From the Content sidebar on the right, locate "Video" under the "MEDIA" section. Drag the Video element and drop it into your questionnaire at the desired position.
The questionnaire builder will display a drop zone where you can position your new video. Release the Video element when the drop zone appears in your preferred location.
Configure Video Settings Once you drop the Video element into your questionnaire, the configuration modal automatically opens. Configure the video content and display options.
Add Block Heading (Optional) Use the Block Heading field to provide a title or description for your video. This heading appears above the video player and can explain what the video covers, provide context, or serve as a section divider.
Enter Video URL In the "URL" field (marked as required), enter the web address of your video. The video must be hosted on a supported video platform or accessible via a direct URL. Common video sources include:
- YouTube video links
- Vimeo video links
Ensure the URL is complete and accessible to ensure proper video embedding and playback.
Configure Display Settings In the "Settings" section, choose how the video should be displayed:
- Size: Select from three display size options:
- Sm (Small): Compact video display suitable for supplementary video content or inline videos
- Md (Medium): Standard video size appropriate for most content videos and explanatory materials
- Lg (Large): Full-width or prominent video display for featured videos, presentations, or key municipal communications
Save Your Configuration After configuring the heading, entering the video URL, and selecting the display size, click "Save" to apply your changes. The modal will close and you'll see an in-builder preview of your video within the questionnaire.
Editing Existing Videos
Locate and Select the Video In the Questionnaire Builder, find the video you want to modify. Click on the edit icon on the video block to open the configuration modal and access all editing options.
Modify Video Content Update the block heading, change the video URL, or adjust the display size as needed. Click "Save" to apply your changes and close the configuration modal. Once saved, you'll see an in-builder preview of your updated video.
Replace Videos Enter a new video URL to replace the existing video content. Ensure the new video maintains appropriate context and quality for your questionnaire's purpose.
Adjust Display Size Modify the size setting based on the video's importance, content detail, and role within the questionnaire flow. Consider how size changes affect the overall questionnaire layout and user experience.
Reorder Videos Reposition videos within your questionnaire flow using two methods:
- Drag-and-drop: Click and hold the video block, then drag it to a new position. The questionnaire will show drop zones indicating valid placement locations.
- Toolbar: Use the reordering options available in the video's toolbar for precise positioning.
Remove Videos To delete a video, use the delete option in the video's toolbar. The video will be removed immediately without a confirmation prompt.
Video Design Best Practices
Choose High-Quality Video Sources Use professional, high-resolution videos that accurately represent your municipal content. Ensure videos are hosted on reliable platforms with good streaming capabilities.
Optimize Video Length Consider attention spans and questionnaire completion time when selecting videos. Shorter videos (1-5 minutes) often work better in questionnaire contexts than longer presentations.
Provide Context with Headings Use block headings to explain what videos cover, especially for technical presentations, project updates, or policy explanations that may require introduction.
Test Video Accessibility Ensure videos are accessible via the provided URLs and work across different devices and internet connections. Consider providing captions or transcripts when possible.
Use Appropriate Sizing Choose video sizes that complement your content goals without overwhelming other questionnaire elements or creating playback issues on mobile devices.
Methodology
Size Rendering The three size options (Small, Medium, Large) provide different levels of visual prominence while maintaining video aspect ratios and playback functionality across devices.
Responsive Video Display Videos are embedded using responsive techniques that ensure proper display and functionality across desktop, tablet, and mobile devices.
Language Support Video content elements support multi-language engagement questionnaires when configured. Block headings are translated while video content remains consistent across language versions.
Edge Cases, Exceptions & Known Issues
Drag and Drop Functionality
- Videos must be dropped in valid drop zones within the questionnaire area
- Dropping videos outside the builder area will not add them to your questionnaire
Video URL Requirements
- URLs must be publicly accessible and properly formatted
- Some video platforms may have restrictions on embedding that prevent playback
- Private or restricted videos may not display properly even with correct URLs
Mobile Playback Considerations
- Mobile devices may have different video playback behaviors and controls
- Data usage concerns may affect user willingness to watch videos on mobile connections
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