Add and Edit Yes or No Questions in Engagement Questionnaires

Collect clear binary feedback from residents by adding yes or no questions to your engagement questionnaires. Yes or no questions provide the simplest response format for decisive feedback on policies, proposals, or community preferences, making them ideal for quick decision-making and high response rates.

Quick Steps

1. Navigate to Ask > Surveys > Build select your survey
   
   
2. Drag "Yes or No" from the Content sidebar under "SELECTS"
3. Drop the question into your desired position in the questionnaire
4. Configure question text and support text in the modal that opens automatically
   
   
5. Click "Save" to apply changes and see the in-builder preview

In-Depth Guide

Adding a New Yes or No Question

Access the Questionnaire Builder Navigate to the Engage section and go to the Activities listing screen. Find your engagement questionnaire and select "Edit" to open the Questionnaire Builder interface.

Add the Yes or No Question From the Content sidebar on the right, locate "Yes or No" under the "SELECTS" section. Drag the Yes or No element and drop it into your questionnaire at the desired position.

The questionnaire builder will display a drop zone where you can position your new question. Release the Yes or No element when the drop zone appears in your preferred location.

Configure Question Settings Once you drop the Yes or No element into your questionnaire, the configuration modal automatically opens. Enter your question text in the main question field. Write clear, direct questions that can be answered definitively with yes or no. For example, "Do you support the proposed bike lane expansion on Main Street?" provides a clear choice for binary feedback.

Add Support Text (Optional) Use the Support Text field to provide additional context, background information, or clarification to help respondents understand the question. This text appears below the main question and can explain policy details, provide relevant background, or clarify what a "yes" or "no" response means.

Configure Answer Options Yes or no questions come with default "Yes" and "No" options that can be customized to better fit your specific question. You can modify the text of these options to use alternative phrasing such as "Agree/Disagree," "Support/Oppose," or other binary choices that better match your question context.

Mark as Required (Optional) Toggle the Required Question setting to make the yes or no question mandatory for questionnaire submission. Required questions must be answered before respondents can proceed or submit their responses.

Save Your Configuration After configuring your question text and support text, click "Save" to apply your changes. The modal will close and you'll see an in-builder preview of your yes or no question within the questionnaire.

Editing Existing Yes or No Questions

Locate and Select the Question In the Questionnaire Builder, find the yes or no question you want to modify. Click on the edit icon on the question block to open the configuration modal and access all editing options.

Modify Question Content Update the question text or support text as needed. Ensure your question remains suitable for a binary yes/no response format. Click "Save" to apply your changes and close the configuration modal. Once saved, you'll see an in-builder preview of your updated question.

Adjust Settings Modify the required question setting based on whether you want to make the question mandatory for questionnaire completion.

Reorder Questions Reposition yes or no questions within your questionnaire flow using two methods:

• Drag-and-drop: Click and hold the question block, then drag it to a new position. The questionnaire will show drop zones indicating valid placement locations.
• Toolbar: Use the reordering options available in the question's toolbar for precise positioning.

Remove Questions To delete a yes or no question, use the delete option in the question's toolbar. The question will be removed immediately without a confirmation prompt.

Question Design Best Practices

Write Clear, Unambiguous Questions Frame questions so that "yes" and "no" responses are mutually exclusive and comprehensive. Avoid questions that might have nuanced answers or require explanation beyond a binary choice.

Provide Sufficient Context Use support text to give respondents the information they need to make an informed decision. This is particularly important for policy questions or proposals that may be unfamiliar to some residents.

Consider Questionnaire Flow Yes or no questions work well as screening questions early in questionnaires or as decisive questions after providing detailed information. They can also serve as confirmation questions following more complex discussions.

Avoid Leading Questions Ensure your question wording doesn't bias respondents toward a particular answer. Present both yes and no options as equally valid responses.

Group Related Questions Thoughtfully When using multiple yes or no questions in sequence, consider whether the order might influence responses and space them appropriately with other question types.

Methodology

Response Collection Yes or no responses are recorded exactly as selected by respondents. The binary format ensures clear, unambiguous data that's straightforward to analyze and report.

Answer Options The binary options start as "Yes" and "No" by default but can be customized to match your question context. You can modify these to alternatives like "Agree/Disagree," "Support/Oppose," or other binary pairs that better suit your specific question.

Language Support Yes or no questions support multi-language engagement questionnaires when configured. Question text and support text are translated, while the "Yes" and "No" options are automatically localized to the appropriate language.

Edge Cases, Exceptions & Known Issues

Drag and Drop Functionality

• Questions must be dropped in valid drop zones within the questionnaire area
• Dropping questions outside the builder area will not add them to your questionnaire

Question Design Limitations

• Questions requiring more nuanced responses may not be suitable for this binary question type
• Complex topics may need additional context through support text to enable informed binary decisions

Response Completeness

• Some topics may not be well-suited to binary choices and could lead to incomplete data capture
• Respondents may feel forced to choose when their actual opinion falls somewhere between yes and no

Questionnaire Flow Considerations

• Multiple consecutive yes or no questions may create a repetitive response pattern
• Binary questions may oversimplify complex community issues if not used thoughtfully

Mobile Display

• Yes and no options display as clearly distinguishable buttons or radio selections across all device sizes
• Touch targets are optimized for mobile interaction without usability concerns

Data Analysis Considerations

• Binary data is straightforward to analyze but may lack the nuance of scaled or multiple choice responses
• Yes/no questions provide high-level directional feedback but may require follow-up questions for deeper insights

Language and Cultural Considerations

• Yes/no concepts translate well across languages, but cultural context may affect interpretation
• Some policy or cultural topics may not align well with binary choice formats in certain communities