Commonplace Migration - Quick Guides

This article provides some quick guides for actions you may be used to doing in Commonplace, and how to do them in Zencity.

If you have any further questions, please get in touch with us at support@zencity.io. You can also view other articles relating to the migration here.

How do I preview a survey?

Preview mode allows you to view and test a live survey without collecting any data.

To preview a survey, navigate to the ‘Surveys’ screen and click the three-dot menu - then select ‘Preview’. Alternatively, from inside the survey editor click ‘View Draft’.

How do I share a survey preview with a colleague?

Follow the steps above to preview the survey. Then click the ‘Share Preview’ button - this generates a preview link. The preview link can be accessed by external users, even if they don’t have a Zencity account.

The link will remain valid for seven days, and no data will be collected when the survey is completed in preview mode.

How do I share a live survey with the public?

From the survey editor, click into the ‘Share’ tab - from here you can share the survey link, generate a QR code, send an email and more.

How do I request a print-friendly/offline version of a survey?

To request a print-friendly version of a survey, please contact our Customer Support team at support@zencity.io.

How do I add responses collected offline?

To add survey responses collected offline, two settings must be enabled on the survey ‘Settings’ screen.

The first is ‘Kiosk Mode’, which allows more than one response to be submitted from a single device. The second is ‘Allow Paste in Text Inputs’ - this means that if you have collected offline responses in an Excel sheet or a Word doc, the text can be pasted directly into the survey.

How do I request a sensitive data export?

Special Category Data (such as ethnicity, religion, disability, etc.) is now included in CSVs exported from the survey results screen and no longer needs to be requested separately.