Viewing the source traffic of an engagement

Shasa McCarogher
Shasa McCarogher
  • Updated

Note: Source tracking is only available for engagements run after 18 December 2024

 

  1. Ensure you are logged in to Zencity.

  2. Navigate to 'Engage' and click on the 'Results & Analysis' heading. 

    Screenshot 2024-01-10 at 7.35.57 AM.png

  3. Select the engagement that you want to view and click on the card. You will now see the participation summary of that engagement. 

    participation summary.png

  4. In the middle of the page you will see a widget which gives you a breakdown of where your engagement traffic came from. Hovering over the chart will show the total amount of clicks per source.

    Screenshot 2025-01-14 at 7.33.53 AM.png

  5. If you want to view the chart for a different source, you can use the drop down menu at the top of the widget. 
    Screenshot 2025-01-14 at 7.37.00 AM.png

  6. To learn more about how engagement traffic is tracked or to add your own custom tracking you can learn more in this helpdesk article: https://help.zencity.io/hc/en-us/articles/31649756088465-Setting-up-Custom-UTM-codes-for-your-Engagement 

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