Physical Security Q&A

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Q: Is there restricted and monitored access to Zencity Engage infrastructure?
A: Zencity Engage is hosted on Google's Cloud's data centers, which feature a 24x7 layered security model with custom-designed electronic access cards, alarms, vehicle access barriers, perimeter fencing, metal detectors, and biometrics. The data center floor features laser beam intrusion detection.
Q: Are background checks performed on all personnel accessing Zencity Engage infrastructure?
Google Cloud's data centers are routinely patrolled by experienced security guards who have undergone rigorous background checks and training.
Q: Is access to Zencity Engage infrastructure  documented?
Google Cloud's data centers are monitored 24/7 by high-resolution interior and exterior cameras that can detect and track intruders. Access logs, activity records, and camera footage are reviewed in case an incident occurs.
Q: Has Zencity Engage infrastructure undergone a SAS 70 audit?

Google Cloud received their SAS 70 Type II certification in 2011

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