Filtering Results by Duplicate Submissions

  • Updated
  1. Ensure you are logged in to Zencity Engage.

  2. Navigate to your project page and select the project that you want to view the results of an engagement on, click on the ‘Engagement’ tab and then select your required engagement.

  3. Navigate to the ‘Results & Analysis’ tab. 

  4. On the left hand side of the page, under the ‘Pages’ heading, select the page that you want to view results on.

  5. Navigate to the ‘Tools & Options’ heading. Click on the 'Reduce Duplicates' arrow and you can now choose to filter by IP Address or Digital Fingerprint. If you enabled Digital Fingerprint collection for your engagement your results will be filtered by Digital Fingerprint by default. If you did not enable Digital Fingerprint Collection for your engagement you will only be able to filter by IP Address. 

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