Suspending a community member

Joanna
Joanna
  • Updated
  • Only users with ‘Owner’ or ‘Builder’ status are able to suspend a community member. 
  1. Ensure you are logged in to Zencity Engage.
  2. Navigate to your project page, then go to your 'Discussion Topic' tab and select the discussion topic that you want to edit.

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  3. Navigate to the 'Comments' tab. file-UgTs7wZOkA.png
  4. Locate the community member's comment and click on their username. You should now see a side menu with the community member's details.
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  5. On the side menu, check the 'Suspend User' button. You now have the option to suspend for 24 hours, 1 week, 1 month or indefinitely. You can remove suspension at any time by unchecking the 'Always Pre-Moderate' checkbox. 


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