- Only users with ‘Owner’ or ‘Builder’ status are able to suspend a community member.
Ensure you are logged in to Zencity Engage.
Navigate to your project page, then go to your 'Discussion
Topic' tab and select the discussion topic that you want to
- Navigate to the 'Comments' tab.
Locate the community member's comment and click on their
username. You should now see a side menu with the community
On the side menu, check the 'Suspend User' button. You now have
the option to suspend for 24 hours, 1 week, 1 month or
indefinitely. You can remove suspension at any time by
unchecking the 'Always Pre-Moderate' checkbox.