Suspending a community member

Joanna
Joanna
  • Updated
  • Only users with ‘Owner’ or ‘Builder’ status are able to suspend a community member. 
  1. Ensure you are logged in to Zencity Engage.
    ​
  2. Navigate to your project page, then go to your 'Discussion Topic' tab and select the discussion topic that you want to edit.

    file-VLFrN2fGli.png

     

  3. Navigate to the 'Comments' tab. file-UgTs7wZOkA.png
  4. Locate the community member's comment and click on their username. You should now see a side menu with the community member's details.
    Screen_Shot_2022-06-28_at_7.38.34_PM.png
  5. On the side menu, check the 'Suspend User' button. You now have the option to suspend for 24 hours, 1 week, 1 month or indefinitely. You can remove suspension at any time by unchecking the 'Always Pre-Moderate' checkbox. 
    ​
    ​


    ​file-8x8VuIHkL2.png
    ​file-o0w0bhHIpz.png

Was this article helpful?

/

Comments

0 comments

Article is closed for comments.