Auto-Translate Activation For Engagements

Joanna
Joanna
  • Updated
  • Only users with ‘Owner’ or ‘Builder’ status are able to activate Auto Translate features.
  • The Multilingual Capabilities must be activated on the Project Overview for Auto Translate to be available. If you need to do this go to this article: https://help.zencity.io/hc/en-us/articles/7387160048273-Multilingual-Feature-Activation
  • Language selections are on a per project basis, this means that different projects under the same Organization could use different languages.  The selected languages for a project can then be enabled/disabled for each individual engagement by the Admin.
  1. Ensure you are logged in to your Zencity Engage account
  2. Navigate to the Menu in the top right-hand corner and select 'Projects'.
  3. Select the project you want to use auto translate on. Then select the Engagement you would like to use Auto Translate on. 
  4. On the Engagement Overview Tab scroll to the bottom where you will see the ‘Language Options’ heading.
    Note: The languages available here are dependent on what you selected for the Multilingual feature on your Project Overview. You can turn off a language option for an engagement on an individual basis.

 

 

5. If only English is selected (as above) you will not see the Auto Translate Heading. Select the languages you would like to Auto Translate to and click 'Save' in the bottom left hand corner. 

6. Now the Auto Translate heading should appear. 

 

 

7. At the top of the page you should also see that a grey box with 'Editing Language' with a language and dropdown arrow next to it has appeared. This is where you can select from your chosen languages to manually edit the content on those pages (e.g. if you want to correct something from the auto-translate). If you run auto translation and then edit or add additional content to the English version of your engagement, you will have to rerun auto translation so that the new content is translated into your selected languages. 

 

 

8. Make sure your Engagement is in 'Draft' mode, (click 'Save' after if you need to change it) and you should see a 'Run Auto Translate' button appear. 

 

 

9. You can now click Run Auto-Translation and the following messages will appear. 

 

 


10. Click 'Run Auto-Translate' and the process will begin. You will receive an email when auto-translation has finished. 

 

 


11. When it is completed you will receive an email like this. It will include any content that could not be translated so you can address this. Often these are names of people or places. 

 

 

12. You can then return to the Engagement, change the status to 'Active', click 'Save', then 'Preview'. 


13. In the top left corner of your Engagement Preview you will see the Language Selector. Click on this to choose the Language you would like to see the Auto Translate in. 

 

 

 

 

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