Setting the toxicity threshold for a discussion topic

  • Updated
  • Only users with ‘Owner’ status are able to set the image appropriate threshold for public boards.
  1. Ensure you are logged in to Zencity Engage.

  2. Navigate to the ‘Menu’ icon in the top right hand side of your screen and click on it.

  3. Click on the ‘Brand’ option and you will arrive on your brand settings page.

  4. Scroll down to the bottom of the page until you see the 'Collaborative Text Toxicity Threshold' heading. Under the heading you will seem some helper text which gives an overview of how toxicity filtering works. In the 'Toxicity Threshold' text box you can now adjust as needed. The toxicity threshold value defaults to 50 unless it is changed. 



  5. If you are navigating away from the page, remember to click the ‘Save’ button located at the bottom of the page.
    A message will appear at the top of the screen that says ‘Updated Successfully’.
    If you are staying on the discussion topic page to add or edit more content, remember to save your work when you have finished before you leave the page.

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