Make the most of your city's 311 and collect a more holistic view of resident feedback. Integrating 311 into your Zencity dashboard adds another dimension of valuable data. By adding 311 requests, complaints, and inquiries to stories from social media and local media, Zencity brings you a fuller picture of what's happening in your community.
Zencity Co-founder & CTO Ido Ivry covers:
- What are 311 / citizen requests / public-facing email inboxes?
- 311 or citizen request forms: How is resident information siloed among departments?
- Little known facts about 311 and service requests
- How to maximize these data sources with Zencity