Workflows Overview

Introduction

The Zencity 360 platform gives you the power to analyze extensive community data to fuel your most important work and reach your community. Engage, Organic, and Survey products can work in tandem to help accomplish local government goals, recurring projects, and processes. This approach for integrating Zencity tools into each step of your process, be it for initiatives, communication, or annual planning, is called workflows. 

Workflow Value

Local government workers are often inundated with tasks and responsibilities, leaving little room for inefficiencies. Workflows offer a lifeline, providing a structured approach to managing tasks and processes effectively. By simplifying the creation of repeatable processes and seamlessly integrating them into existing procedures, workflows allow you to focus your time and energy on high-priority tasks and initiatives. With workflows, you can navigate a demanding schedule with greater ease and confidence, knowing that you have reliable Zencity tools to help accomplish your goals.

Workflow Types

We’ve identified four processes carried out by government organizations on a recurring basis, each with a distinct workflow. Our team has outlined the steps for each workflow and highlighted the ways in which the Zencity platform can support each stage of the process. Listed below are the four workflows, with a brief description of the purpose for each one. To find more detailed steps, click on the resource links below the graphic.

Once you've selected the workflow that is most relevant to your use case, click below to dive into the steps for implementing this process to meet your needs.

Steps and Resources for Performance Management ->

Steps and Resources for Strategic Communication ->

Steps and Resources for Project Engagement->

Steps and Resources for Annual Planning->