CSM corner

Expert tips from Zencity's Customer Success Managers.

4 articles in this collection
Written by Allison Paisner, Noa Amirav Fatal, and Natalie Abraham

Making Sense of Negative Sentiment

The biggest questions and myths about the red in your dashboard

Written by Natalie Abraham
Updated over a week ago

What's Going On? Reviewing the Conversation in Your Community

Go from initial sweep to in-the-weeds expertise using dashboard search, projects, and insights.

Written by Allison Paisner
Updated over a week ago

Custom Project Digests

Tailor digests to your timeline so you always have data when you need it

Written by Noa Amirav Fatal
Updated over a week ago

Get Precise with Filters

View data from different angles with the help of these tips from Natalie, a Customer Success Manager at Zencity.

Written by Natalie Abraham
Updated over a week ago