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CSM corner
CSM corner
Expert tips from Zencity's Customer Success Managers.
4 articles in this collection
Written by
Allison Paisner,
Noa Amirav Fatal,
and
Natalie Abraham
Making Sense of Negative Sentiment
The biggest questions and myths about the red in your dashboard
Written by
Natalie Abraham
Updated over a week ago
What's Going On? Reviewing the Conversation in Your Community
Go from initial sweep to in-the-weeds expertise using dashboard search, projects, and insights.
Written by
Allison Paisner
Updated over a week ago
Custom Project Digests
Tailor digests to your timeline so you always have data when you need it
Written by
Noa Amirav Fatal
Updated over a week ago
Get Precise with Filters
View data from different angles with the help of these tips from Natalie, a Customer Success Manager at Zencity.
Written by
Natalie Abraham
Updated over a week ago