Zencity Organic

Understand the data collected from social media and news media sources.

22 articles in this collection
Written by Allison Paisner and Joanna Kramer

Enabling Single Sign-On (SSO)

Log into Zencity with one click with any of your verified social accounts

Written by Joanna Kramer
Updated over a week ago

Zencity Mobile App

Catch key insights about the conversation happening in your community while on the go.

Written by Joanna Kramer
Updated over a week ago

How to Connect a Facebook Group to Zencity

Ensure Zencity is able to include data from the Facebook groups you’ve selected

Written by Joanna Kramer
Updated over a week ago

Including Data from Permitted Facebook Pages, Groups or Instagram Accounts

Learn how to start including data from your connected social accounts and manage access and permissions

Written by Joanna Kramer
Updated over a week ago

Your dashboard

Reports

Build and export reports right from your dashboard to share with your team members, managers, and more.

Written by Joanna Kramer
Updated over a week ago

Guide to Filters

Use dashboard filters to reveal new aspects of the conversation or to investigate specific questions.

Written by Joanna Kramer
Updated over a week ago

Today's Highlights

Get the tl;dr of your data to catch emerging trends and conversations in your community right away.

Written by Joanna Kramer
Updated over a week ago

Conversation Snapshot

Quickly catch up on the size and sentiment of the conversation happening in your community, plus the most recurring words.

Written by Joanna Kramer
Updated over a week ago

Take a Closer Look

Fill in your understanding of what’s going on in your community with multiple ways to explore the data.

Written by Joanna Kramer
Updated over a week ago

Data Sources

Understand where the conversation is originating from to get valuable context and craft informed messaging.

Written by Joanna Kramer
Updated over a week ago

Changing Sentiment

Update the sentiment of a data item in your dashboard.

Written by Allison Paisner
Updated over a week ago

Your projects

Generating More Data for Your Project

What to do when one of your project isn't collecting a lot of data.

Written by Allison Paisner
Updated over a week ago

How to Create Your Own Project

Written by Joanna Kramer
Updated over a week ago

Cleaning Up Your Project Data

What to do when you spot an irrelevant story or broader problem with your data.

Written by Joanna Kramer
Updated over a week ago

Projects

Learn more about what projects can cover, how to follow or create a project, and how you can use them in your decision-making.

Written by Joanna Kramer
Updated yesterday

Hide a Data Item from Your Project

See a post in your Zencity Project that you don't think belongs or shouldn't be there?

Written by Allison Paisner
Updated over a week ago

Your insights

Insights

Learn how to request new insights and where you can access them.

Written by Joanna Kramer
Updated over a week ago

How to Share Your Insights

Share a Zencity insight straight from your dashboard as a PDF attachment.

Written by Allison Paisner
Updated over a week ago

Your subscriptions

Subscriptions

Stay updated on your key issues with a range of email digests and alerts.

Written by Joanna Kramer
Updated over a week ago

Ensure Zencity Emails Appear in Your Inbox

Adjust your email settings to keep Zencity out of your spam.

Written by Allison Paisner
Updated over a week ago

Custom Project Digests

How to create an email digest for any of your projects.

Written by Joanna Kramer
Updated over a week ago

Premium

Benchmarking

Understand where your community stands in relation to other communities in your geographic or population size cohort.

Written by Joanna Kramer
Updated over a week ago