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Zencity Organic
Zencity Organic
Understand the data collected from social media and news media sources.
22 articles in this collection
Written by
Allison Paisner
and
Joanna Kramer
Enabling Single Sign-On (SSO)
Log into Zencity with one click with any of your verified social accounts
Written by
Joanna Kramer
Updated over a week ago
Zencity Mobile App
Catch key insights about the conversation happening in your community while on the go.
Written by
Joanna Kramer
Updated over a week ago
How to Connect a Facebook Group to Zencity
Ensure Zencity is able to include data from the Facebook groups you’ve selected
Written by
Joanna Kramer
Updated over a week ago
Including Data from Permitted Facebook Pages, Groups or Instagram Accounts
Learn how to start including data from your connected social accounts and manage access and permissions
Written by
Joanna Kramer
Updated over a week ago
Your dashboard
Reports
Build and export reports right from your dashboard to share with your team members, managers, and more.
Written by
Joanna Kramer
Updated over a week ago
Guide to Filters
Use dashboard filters to reveal new aspects of the conversation or to investigate specific questions.
Written by
Joanna Kramer
Updated over a week ago
Today's Highlights
Get the tl;dr of your data to catch emerging trends and conversations in your community right away.
Written by
Joanna Kramer
Updated over a week ago
Conversation Snapshot
Quickly catch up on the size and sentiment of the conversation happening in your community, plus the most recurring words.
Written by
Joanna Kramer
Updated over a week ago
Take a Closer Look
Fill in your understanding of what’s going on in your community with multiple ways to explore the data.
Written by
Joanna Kramer
Updated over a week ago
Data Sources
Understand where the conversation is originating from to get valuable context and craft informed messaging.
Written by
Joanna Kramer
Updated over a week ago
Changing Sentiment
Update the sentiment of a data item in your dashboard.
Written by
Allison Paisner
Updated over a week ago
Your projects
Generating More Data for Your Project
What to do when one of your project isn't collecting a lot of data.
Written by
Allison Paisner
Updated over a week ago
How to Create Your Own Project
Written by
Joanna Kramer
Updated over a week ago
Cleaning Up Your Project Data
What to do when you spot an irrelevant story or broader problem with your data.
Written by
Joanna Kramer
Updated over a week ago
Projects
Learn more about what projects can cover, how to follow or create a project, and how you can use them in your decision-making.
Written by
Joanna Kramer
Updated yesterday
Hide a Data Item from Your Project
See a post in your Zencity Project that you don't think belongs or shouldn't be there?
Written by
Allison Paisner
Updated over a week ago
Your insights
Insights
Learn how to request new insights and where you can access them.
Written by
Joanna Kramer
Updated over a week ago
How to Share Your Insights
Share a Zencity insight straight from your dashboard as a PDF attachment.
Written by
Allison Paisner
Updated over a week ago
Your subscriptions
Subscriptions
Stay updated on your key issues with a range of email digests and alerts.
Written by
Joanna Kramer
Updated over a week ago
Ensure Zencity Emails Appear in Your Inbox
Adjust your email settings to keep Zencity out of your spam.
Written by
Allison Paisner
Updated over a week ago
Custom Project Digests
How to create an email digest for any of your projects.
Written by
Joanna Kramer
Updated over a week ago
Premium
Benchmarking
Understand where your community stands in relation to other communities in your geographic or population size cohort.
Written by
Joanna Kramer
Updated over a week ago