By Feature

Short videos to help you get to know our features

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22 articles in this collection
Written by Rachel Rembrandt, Traci Siegel, and Allison Paisner

COVID-19 Awareness and Impact Survey

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Written by Allison Paisner
Updated over a week ago

Hide a Data Item from your Project

See a post in your Zencity Project that you don't think belongs or shouldn't be there?
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Written by Allison Paisner
Updated over a week ago

Changing Sentiment

You can now change the sentiment of a data item in your dashboard
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Written by Allison Paisner
Updated over a week ago

The Briefer

Zencity's Custom Report Builder
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Written by Allison Paisner
Updated over a week ago

Demographics

Correlate the data you see with demographic data
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Written by Traci Siegel
Updated over a week ago

Data Sources

Get insights using the data sources widget
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Written by Allison Paisner
Updated over a week ago

Subscription Preferences

Update and personalize your subscription preferences
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Written by Traci Siegel
Updated over a week ago

Dates

Find the information you are looking for by filtering to the correct dates
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Written by Traci Siegel
Updated over a week ago

Filters

Learn how to expertly use filters to gain deeper insights
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Written by Rachel Rembrandt
Updated over a week ago

Discourse Timeline

Understand spikes in discourse and mark them with event markers.
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Written by Traci Siegel
Updated over a week ago

Interaction Count

How do we count interactions and what can you learn from the interaction count?
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Written by Traci Siegel
Updated over a week ago

Official and Unofficial Sources

Learn about official and unofficial sources and how to get insights by comparing them
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Written by Traci Siegel
Updated over a week ago

Trending Topics

Discover actionable discourse using Trending Topics
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Written by Traci Siegel
Updated over a week ago

Sentiment Overview

Understand resident feedback using the Sentiment Overview
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Written by Traci Siegel
Updated over a week ago

Saved Lists

Save items and create lists to follow strategic issues
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Written by Traci Siegel
Updated over a week ago

Using the App

Stay connected to your residents needs while you are on the go
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Written by Traci Siegel
Updated over a week ago

Exporting to PDF and Saving Pictures

Share insights with coworkers using the ZenCity export feature
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Written by Traci Siegel
Updated over a week ago

Geolocate using the map

Use the map feature to geolocate issues and understand prominent topics in different neighborhoods
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Written by Traci Siegel
Updated over a week ago

Advanced Search

Use the search bar to find the exact information you are looking for.
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Written by Rachel Rembrandt
Updated over a week ago

Event Management

Learn how to correlate events with spikes in discourse.
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Written by Allison Paisner
Updated over a week ago

Word Cloud

Get insights using the word cloud. See which words were most used in your city.
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Written by Rachel Rembrandt
Updated over a week ago

Intro to ZenCity

Get a quick overview of the ZenCity platform and all of it's features.
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Written by Allison Paisner
Updated over a week ago